Contains a simple, six-step process for creating messages that get and hold the recipients attention.
Chapters include Sales and Marketing with Pizzazz, Successful Job Search and Employment Issues, Customer Relations and Personal Business.
Specific chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages.
Also includes numerous tips and reminders that help make the central point that a successful message should always focus on what the primary reader needs to know.
6W x 9H Inches