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Product Description

Since 2004, Colonial National Historical Park (Colonial NHP) has operated seasonal shuttle services to connect key visitor attractions in the area, including Colonial Williamsburg, Historic Jamestowne, and the Yorktown Battlefield. In August 2010, the US Department of Transportation (US DOT) John A. Volpe National Transportation System Center (Volpe Center) administered a survey to visitors not arriving by shuttle. The survey follows an earlier survey of shuttle riders, conducted in 2009, also by the Volpe Center. The 2010 survey asked visitors for basic demographic information, level of awareness of the shuttle, information sources used, and for their willingness to ride the shuttle in the future. This report presents the 2010 survey findings, comparison with the 2009 results, and recommendations for Colonial NHP and other parks operating alternative transportation systems.

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